The prices of streaming services’ Peacock subscriptions keep going up, so many of us are looking at our monthly bills and deciding which ones to keep. You probably want to know how to cancel if you didn’t like Peacock. The steps are different depending on how you signed up, so the process is usually easy but can be hard to understand. This guide will show you, step by step, how to cancel your Peacock subscription and answer any questions you have.
How to terminate your Peacock subscription membership
It should be easy to cancel your Peacock subscription, but the steps you need to take depend on where you first entered your payment information. You can’t cancel through the Peacock app on a smart TV; you have to use the same platform you used to sign up. If you signed up for Peacock directly on its website, you can cancel it on PeacockTV.com.
To get to the “Account” section, sign in to your account, click your profile icon, and then click “Account.” Thereafter, select “Plans & Payments,” then choose the option to cancel your plan. Follow the on-screen instructions to confirm. Once the cancellation is done, you should get an email confirming it. If you signed up through a third-party service, you have to cancel through that service. The table below shows the different ways to do it.
| Subscription Method | How to Cancel |
|---|---|
| Peacock Website (Direct) | PeacockTV.com → Account → Plans & Payments → Cancel Plan |
| Roku | my.roku.com or Roku device → Manage subscriptions → Cancel |
| Apple (iPhone/iPad) | Device Settings → Apple ID → Subscriptions → Cancel Peacock |
| Android/Google Play | Google Play Store → Subscriptions → Cancel Peacock |
| Amazon | Amazon Account → Memberships & Subscriptions → Cancel |
Keep in mind that canceling your Peacock subscription is not the same as deleting your account. Your Peacock account, which includes your watch history and preferences, will stay active until you do something else. Furthermore, you can still use the service until the last day of your current billing period after you cancel. Peacock usually doesn’t give refunds for unused parts of a month.
Solving common Peacock cancellation problems
You might occasionally run into a problem when trying to cancel your Peacock subscription. The most common problem is not being able to find the cancel button for your Peacock account. If this scenario happens, it’s very likely that a third party, like Apple, Roku, or Amazon, will charge you. Please review your bank or credit card statement once more to identify the company that billed you for the service. Then, use the method in the table above to cancel.
A court also recently blocked a federal “Click-to-Cancel” rule that would have made it as easy to cancel as it is to sign up. This means that businesses can still make it harder to cancel than you might think. But states like California have strong laws against automatic renewals to protect consumers.
If you want to delete your data from NBCUniversal’s servers permanently, you will need to submit a formal request. To do this, go to the NBCUniversal Individual Rights Request portal, select Peacock from the list of brands, and complete the form to request that your information be deleted. Please note that this is not the same as cancellation and may take a few weeks to finish.
