The prices of Peacock subscriptions for streaming services keep going up, so many of us are looking at our monthly bills and deciding which ones to keep. You probably want to know how to cancel if you didn’t like Peacock.
The steps are different depending on how you signed up, so the process is usually easy but can be hard to understand. This guide will show you step-by-step how to cancel your Peacock subscription and answer any questions you have.
How to terminate your Peacock subscription membership
It should be easy to cancel your Peacock subscription, but the steps you need to take depend on where you first entered your payment information. You can’t cancel through the Peacock app on a smart TV; you have to use the same platform you used to sign up.
If you signed up for Peacock directly on its website, you can cancel it on PeacockTV.com. To get to the “Account” section, just sign in to your account, click on your profile icon, and then click on “Account.” Thereafter, look for “Plans & Payments” and choose the option to cancel your plan. Follow the on-screen instructions to confirm. Once the cancellation is done, you should get an email confirming it.
If you signed up through a third-party service, you have to cancel through that service. The table below shows the different ways to do it.
| Subscription Method | How to Cancel |
|---|---|
| Peacock Website (Direct) | PeacockTV.com → Account → Plans & Payments → Cancel Plan |
| Roku | my.roku.com or Roku device → Manage subscriptions → Cancel |
| Apple (iPhone/iPad) | Device Settings → Apple ID → Subscriptions → Cancel Peacock |
| Android/Google Play | Google Play Store → Subscriptions → Cancel Peacock |
| Amazon | Amazon Account → Memberships & Subscriptions → Cancel |
Keep in mind that canceling your Peacock subscription is not the same as deleting your account. Your Peacock account, which includes your watch history and preferences, will stay active until you do something else.
Furthermore, you can still use the service until the last day of your current billing period after you cancel. Peacock usually doesn’t give refunds for unused parts of a month.
Solving common Peacock cancellation problems
You might run into a problem when you try to cancel your Peacock subscription occasionally. The most common problem is not being able to find the button to cancel your Peacock account.
If this scenario happens, it’s very likely that a third party, like Apple, Roku, or Amazon, charged you. Please review your bank or credit card statement once more to identify the company that billed you for the service. Then, use the method in the table above to cancel.
A court also recently blocked a federal “Click-to-Cancel” rule that would have made it as easy to cancel as it is to sign up. This means that businesses can still make it harder to cancel than you might think. But states like California have their own strong laws about automatic renewals to protect consumers.
If you want to completely delete your data from NBCUniversal’s servers, you will need to send in a formal request. To do this, you need to go to the NBCUniversal Individual Rights Request portal online, choose Peacock from the list of brands, and fill out the form to ask for your information to be deleted. Please note that this is not the same as cancellation and may take a few weeks to finish.
